Ordering Information

Ordering Instructions: With your order include your: Name, Street Address, Phone Number and/or email address. Be sure to specify color, details, size, or measurements as required. For most pages of this website  I have an order form at the top of the page. The order form lists all items on that page. You need Adobe Acrobat Reader® to open these PDF forms. This is a free downloadable software from Adobe.com. If the item you want is not on the order form, or you can't print it out, just write a note describing what you want, or print out the web page and circle the items. Lots of people have sent me handwritten orders for garters, neckstocks, and buttons; and don't mention the size or length they want. The order forms are a pain, but they minimize confusion. Someday I may figure out a shopping cart software to eliminate multiple PDF order forms and have everything you want listed on one sheet of paper, but for now this is my system. I strive to make this site as clear and accurate as possible, however, I am not infallible. Prices, specifications and availability are subject to change without notice.

Send orders to: Roy Najecki, 1203 Reynolds Road, Chepachet, RI, 02814-2400.

Shipping charges: see the shipping chart at the bottom of this page. Nearly all packages are sent by U.S. Mail.

Payment:

For customers in the USA make your personal check or money order payable to Roy Najecki. Outside of the USA payment must be made via PayPal. l  accept credit and debit card payments if made through PayPal as described below. Credit and debit card payments (Visa, MasterCard, American Express, and Discover) can also be made over the phone or by mail for customers in the United States. I will need your credit card number, expiration date, security code, and billing address zip code. A 4% surcharge will be applied to your order total for credit/debit card payments and PayPal payments. Put another way, an order paid with a credit/debit card or PayPal costs 4% more than an order paid with a personal check or money order.     

Paying by personal check or money order: For example, you are ordering cloth, linen, buckles, and buttons. The merchandise total is $212.75 You live in Montana, so the shipping is $23. If you mail in the order with a check the amount is $235.75.

Or if you place the order the phone and pay with a credit card: the total is $245.18 (235.75 + 4% = 245.18)

Or if you submit the order by email and pay with PayPal: the total is $245.18  (235.75 + 4%  =  245.18)

To pay with PayPal:
1) Sign onto your PayPal account, click on the 'Send Money' tab.

2) In the 'To' box enter Roy@Najecki.com. PayPal charges me a 4% for receiving payments via PayPal that I pass onto you. You must calculate this 4% surcharge and add it to the total of the goods with shipping. If you send me payment as a 'gift' or 'personal' I will not receive your payment. So enter the total amount of merchandise + shipping, then apply the 4% PayPal surcharge, and put the grand total into the 'Amount' box.

3) Click on the 'Continue' box and in the next page will be a message box where you can list what you are ordering, or send me an email listing the items you want and note that you are paying by PayPal. Be sure to include in the PayPal message box, or in a separate email, the address you want the package sent to.

4) Then click the 'Send Money' box. .

Delivery: Allow three weeks for delivery of most items, but often it is faster. However, delivery of handsewn items like haversacks, hat bands, cut leather straps, may be two months or longer. Please keep in mind that I make these items in my spare time. If you need these items quickly please order from another merchant.

Returns: With the exception of fabric or anything custom cut to length/size, if you are not satisfied you may return the item if it is in the same condition as received, for a full merchandise refund less shipping and handling.

Questions: My home phone is 401 647-3631.The best time to reach me is 9 AM to 9 PM. Obviously I'm not going to be home all the time so if I'm not please try later. You can reach me by email at Roy@Najecki.com but please first look at the FAQ list and this Ordering Information page. There is only so many hours available each day and I can either make stuff and fill orders or answer email queries for which the answers are already on the website. Thus if you write me asking a question that is answered on the website, I probably won't reply or will write saying the answer is on the FAQ page or on the particular website page.

Driving Directions: If you need to come by to pick up something, here is a map to my home in the northwest corner of Rhode Island. Please call ahead before coming over.

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