Ordering Information

Ordering Instructions: With your order include your: Name, Street Address, Phone Number and/or email address. Be sure to specify color, details, size, or measurements as required. For most pages of this website we now have an order form at the top of the page. The order form lists all items on that page. You need Adobe Acrobat Reader® to open these PDF forms. This is a free downloadable software from http://www.adobe.com/products/acrobat/readermain.html
If the item you want is not on the order form just write a note describing what you want, or print out the web page and circle the items. Eventually we will figure out a shopping cart software to eliminate multiple PDF order forms and have everything you want listed on one sheet of paper, but for now this is our system. We strive to make this site as clear and accurate as possible, however, we are not infallible. Prices, specifications and availability are subject to change without notice.

Send orders to: Roy Najecki, 1203 Reynolds Road, Chepachet, RI, 02814-2400. If you send the letter Express or Certified I may not get it for several weeks or the letter will be returned to you. This is because I'm not at home during the day to sign for packages/letter, and the village post office has limited weekday hours and is only open two hours on weekends, and often I'm not in town on weekends.

Shipping charges: see the shipping chart at the bottom of this page. Small packages are sent by U.S. Mail, large packages by U.P.S. or FedEx Ground.

Payment: Please make your personal check or money order payable to Roy Najecki, in U.S. dollars and drawn on a bank located in the U.S. Canadian orders can be paid with a Canadian Postal money order payable in US dollars, or a US Dollar World Money Orders from the Royal Bank of Canada. If you are in England please contact me for special instructions. We accept credit and debit card payments if made through PayPal as described below:

PayPal can be used with the following conditions:
1) For U.S. addresses and your PayPal payment is drawn from your checking account - send payment to Roy@Najecki.com.
2) For U.S. addresses and your PayPal payment is charged to your credit or debit card - add a 4% surcharge to the merchandise and shipping total and send payment to Debra@Najecki.com.
3) For addresses outside the U.S. - add a 5% surcharge to the merchandise and shipping total and send payment to Debra@Najecki.com.
In all cases be sure to list what you are ordering in the comments section.

Delivery: Allow several weeks for delivery of most items. However, delivery of handsewn items like haversacks, cockades, neckstocks, hats, helmets, cartridge pouches/boxes and epaulettes may be three months or longer. Please keep in mind that we make these items in our free time after getting home from our regular jobs. Some folks have the notion that we do this full time, we don't. If you need these items quickly please order from a sutler who uses a sewing machine (as most do).

Returns: With the exception of fabric, if you are not satisfied you may return the item, in the same condition as received, for a full merchandise refund.

Questions: My home phone is 401 647-3631. The best time to reach me is 6:30 - 9:00 evenings. During the day I am at my job and generally don't have the information at hand to answer your questions. On weekends during campaign season I will be in the ranks of the 40th Foot, but my wife Debra may be tending our merchants table at the event. You can reach us by email at Roy@Najecki.com but please first look at the FAQ list. There is only some many hours available each night and I can either make stuff and fill orders or answer email queries for which the answers are already on the website. Thus if you write me asking a question that is answered on the website, I'll reply with a form letter saying the answer is on the FAQ page or on the particular website page.

Driving Directions: If you need to come by to pick up something, here is a map to my home in the northwest corner of Rhode Island. Please call ahead before coming over.

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